The Sectors we work with

Retail Support Pro’s benefits are not confined to the grocery retail sector, our solutions can also benefit businesses in the fast food and hospitality sectors

Designed for grocery by grocery retailers

Our many years of experience in grocery retail has allowed us to understand the issues that modern grocery retailer’s face, many of which have invested heavily in POS, supply chain, logistics and other systems. We have listened to the market and built a solution that allows retailers to change behaviors and enable store operations visibility anywhere.

It’s a competitive landscape with ever reducing margins. Retailers are vying for the same customers wallet share and need to operate smartly in order to survive and thrive.

Allowing staff to focus less on chasing paper and inefficient admin processes will allow them to focus on increasing sales, reducing waste and enhancing the customer experience.

Store 360 will promote strong quality cultures within store. Store managers will control store operations through the structured store planner that will report on progress to Area and Head Office Managers in real time. For the first time detailed information about store operational performance can be made available across the estate providing complete transparency about your retail operations.

At retail support pro we callthis Retail Operations Insight and we are seeing a big shift towards operational enablement and efficiency improvement. Giving staff more time to focus on improving the customer experience is essential, store 360 frees up valuable time to allow your team to do this.

Retail Support Pro has worked in partnership with our hospitality clients to develop solutions that improve their operational effectiveness. We have developed the 7-day activity planner to solve these problems by guiding retail task to improve operational efficiency and increase service levels.

Store 360 will enable staff to focus on those activities that ensure not just and efficient use of time, but also guarantee 100% safe and legal compliance. Our solution ensures that:

• The operation is always safe and legal
• The most appropriate employee is always assigned to a task
• The most important tasks are always performed first
• Auto alerts focus people on getting the job done efficiently
• Employees can concentrate on serving customers

At retail support pro we call this Retail Operations Insight and we are seeing a big shift towards operational enablement and efficiency improvement. Giving staff more time to focus on improving the customer experience is essential, store 360 frees up valuable time to allow your team to do this.

Retail Support Pro will provide an instant, highly detailed view of your estate of quick service restaurants.

Service management forms can be developed in days providing a unique ability to tailor the solution to your specific needs. A unique set of operational and compliance controls can be implemented into your restaurant chain in days. The solution has been proven in it’s ability to provide an overnight solution to:

• Store operations reporting
• Staff appraisal management
• Safe and Legal compliance reporting
• Incident and accident reporting
• Area management control

The 7-day activity planner can be used to govern restaurant maintenance and to report non-compliance to your head office.
Store 360 will enable staff to focus on restaurant efficiency, guarantee 100% safe and legal compliance and encourage great customer service.

At retail support pro we call this Retail Operations Insight and we are seeing a big shift towards operational enablement and efficiency improvement. Giving staff more time to focus on improving the customer experience is essential, store 360 frees up valuable time to allow your team to do this.

What our clients are saying
about Store 360

Store 360 has revolutionised the day to day operational aspects of our retail operation at all levels. We are seeing real time efficiencies and cost savings, as well as sales improvement as a result of deploying the Store 360 app.

Head of Operations,
The Southern Co-operative.